Alastair Beddow and Silvia Grigoroiu will be joined by Brenda Plowman to discuss the significance of this research, its history, methodology, and the enhancements made to this award-nominated study.
This year’s benchmark delivers deeper insights into global best practices across professional services and B2B landscapes.
Join industry leaders in measuring your client listening maturity, identifying your competitive advantages, and mapping a clear path for program advancement.