The investment in Client Listening can be significant and measuring the return can be a challenge. At this roundtable, we’ll discuss ways of measuring the success of your client listening program and to ensure that its contribution to your firm’s financial success is recognized.
This virtual roundtable will be hosted on MS Teams. It is an an opportunity to learn from Meridian West experts as well as your industry peers.
We will discuss:
1. How to build the business case for increasing your firm’s investment in client listening activities.
2. How to evaluate the commercial successes of client listening, and the value it bring to your internal stakeholders.
3. How to link client listening to the wider strategy goals of your firm to demonstrate enhanced impact.
Contact Alex Wilke, [email protected] to request a place.